Frequently Asked Questions & Delivery

Payment Policy

Accepted Methods of Payment

Credit Card (Visa, Master Card, American Express) through Square
Check/Savings account through Square
Cash On Pickup (By arrangement)
Paypal 

After Pay
Credit Card Charges

Your credit card will be charged by Square when you place your order. If we are not able to fulfill your order for any reason your payment will be refunded.

Mailing Address 


Outback Brands

26c Welshpool RD

Welshpool WA 6106

Shipping Rates

Postage is charged at our Australia Post contract rates that include signing on delivery. All Prices plus 7.9% Australia post fuel surcharge 

ParcelPost Rates


Over 5kgup to22kg
DestinationZoneUp to 500g501g to 1kg1.01kg to 3kg3.01 to 5kgBasicSubsequentPer kg
WA onlyLocal$4.72$5.24$6.35$7.53$4.99$3.49$1.35
WA onlyMetro$7.28$8.92$10.84$12.57$6.88$5.38$2.19
WA onlyRemote$10.84$14.15$18.36$22.27$8.46$9.96$5.47
All StatesLocal$7.52$9.77$12.61$16.00$6.81$5.31$3.74
All States
Metro$8.96$11.74$15.30$19.68$7.44$5.94$4.71
All States
Remote12.5917.6122.8330.30$9.52$8.02$8.24

All States Remote also coverers: Northern Territory, Norfolk Is., Christmas & Cocos Is., Australia Antarctic Territory

Turnaround

All orders are shipped within 48 hours Monday - Friday 8am - 5pm provided sufficient stock to fill your order. Orders are sent from our factory in Perth & delivered by Australia Post 1 to 14 days after shipping depending on your location. Most deliveries are delivered within 6  days. Perth deliveries in most cases next day.  Due to products being freshly made shipping maybe delayed until a fresh batch finishes production.

Carriers


We use the following carriers to deliver your order:

Australia Post Sign on Delivery

Order Tracking

A tracking number is provided by Australia Post, we will update your order with the tracking information. Please note that orders 90g or less will not have tracking numbers. Tracking information will be emailed to you once your order has been dispatched. Please check your spam folder if you are not able to locate this email.